What do people say about the service department at South Pointe Honda?
Owners who need maintenance or a repair in Tulsa want to hear from people who have already used the service department at South Pointe Honda, 9124 S Memorial Dr. Customers write about clear updates, express-lane visits that move quickly and factory-trained technicians, and they say so in their own words. Our Google record is 4.6 stars across 6,344 reviews (Google, 2026).
Keep reading below, then schedule a test drive in Tulsa. Bringing your own numbers to the lot settles this faster than any spec sheet.
What do people say about the service department at South Pointe Honda in Tulsa?
Customers praise the service department at South Pointe Honda, 9124 S Memorial Dr in Tulsa, and they describe the whole visit, from check-in to pickup. Of our Google reviews, 82 in 100 are five-star (Google, 2026).
One customer’s visit shows that sequence from start to finish.
In a February 2026 Google review, Debbie O. wrote: “The service team is so much faster now. They get you in quickly, come and get you when the work is complete, and then walked me to my car that was backed in by the bay doors ready to drive off. Very nice!”
A buyer asking this question wants that sequence: how the visit runs, who does the work and what the bill looks like when it is done.
Do South Pointe Honda customers say the service advisors keep them updated?
Customers say we keep them informed from drop-off to pickup. The updates they describe cover what the car needs and where the repair stands.
34 of our 418 most recent four- and five-star Google reviews describe updates like this one.
L S. shows what that looks like at the counter. In a May 2026 Google review, L S. wrote: “Wyatt was very nice and helpful. He kept us informed and everything was completed ahead of schedule.”
For a buyer, that is the difference between wondering about the car and knowing exactly where it stands.
How fast is an oil change or express service at South Pointe Honda in Tulsa?
We run dedicated express service lanes in Tulsa that need no appointment. The lanes cover oil and filter changes, fluid checks, multi-point inspections, tire rotations and repairs, wiper blades, battery testing and replacement, bulbs, and engine and cabin filters.
103 of our 418 most recent four- and five-star Google reviews describe quick or on-time visits, and two of them show different sides of that speed.
One customer found the team kept its word on timing. In a July 2026 Google review, Jordan E. wrote: “Friendly staff that listened and was communicative. Their work was thorough and they finished sooner than they said they would. Deena was a fantastic service rep!”
A customer with a Honda recall item found the visit quicker than expected. In a June 2026 Google review, David H. wrote: “The fuel pump was replaced as a Honda recall item in less time than I expected. Deena is an excellent service advisor, as she treated me with the same care and efficiency as I’ve tried to provide my customers and clients over the past 40+ years as a Realtor.”
Are the technicians at South Pointe Honda factory-trained?
Yes. Our technicians are factory-trained, and they work on Honda every day. Customers who praise the repair work describe good work done in an efficient, timely manner.
28 of our 418 most recent four- and five-star Google reviews describe the quality of a repair or diagnosis.
One customer describes that combination of quality and pace in a single visit. In a December 2025 Google review, Terry R. wrote: “Very pleased with the service and quality of work done, in an efficient timely manner. No hard sells for additional services, just what needs to be done.”
Factory training matters most on the day the work is done right, because the car in the bay is a Honda that needs a Honda specialist.
Is South Pointe Honda service pricing clear before the work starts?
Customers describe clear pricing in our service department, and the bill is the part they single out. 5 of our 418 most recent four- and five-star Google reviews describe clear pricing and the bill.
One customer puts it in plain terms. In a December 2025 Google review, Kelly K. wrote: “I appreciate being told the truth about what was wrong with my car.”
A customer who understands what is wrong with the car is in a better position to decide what gets approved. That is the check a buyer can make before any work begins.
Why do Tulsa Honda owners choose South Pointe Honda for service?
Customers explain their return visits in their own words, and 35 of our 418 most recent four- and five-star Google reviews describe a customer coming back to our service department.
One repeat customer names the reasons directly. In a March 2026 Google review, Samantha T. wrote: “Excellent service. I am a repeat customer and everytime I have my service done I am satisfied by the quality of work, communication, and cost.”
We are a Honda dealership in south Tulsa at 9124 S Memorial Dr, Tulsa, OK 74133. We sell new Honda models, including the Accord, Civic, CR-V, HR-V, Passport, Pilot, Prologue, Prelude, Odyssey and Ridgeline, and we run a service and parts operation. Our parts department has its own phone line, and service can be scheduled online.
What do reviewers give the Honda service options a Tulsa owner can reach?
The table lists each Honda dealer a Tulsa owner can reach, with its Google rating and review count as posted in September 2026.
| Dealer | Google rating | Google reviews |
|---|---|---|
| South Pointe Honda, 9124 S Memorial Dr, Tulsa, OK 74133 | 4.6 stars | 6,344 |
| Skyway Honda, 3210 SE Washington Blvd, Bartlesville, OK 74006 | 4.1 stars | 333 |
Our own figures are in the first row, exactly as they appear on Google.
Frequently asked questions
How do I book a service appointment at South Pointe Honda?
You can schedule service online at South Pointe Honda. For the routine work our express lanes cover, you do not need an appointment at all.
How do I know a Honda service quote is fair?
8 of our 418 most recent four- and five-star Google reviews describe clear pricing in the service department. In a September 2026 Google review, Wanda H. wrote: “My car was hit and run I took it in there didn’t over charge me and the care and service was wonderful THANK YOU SO MUCH”
What should I ask for before approving extra work on my car?
Ask the advisor to explain what the work is and why the car needs it before you approve anything. 10 of our 418 most recent four- and five-star Google reviews describe being told what the car needs before work is approved. In a November 2025 Google review, Randa R. wrote: “Deena was very Professional, She very patient with me and explain What service I was receiving and recommended what needed to be done.”
Does South Pointe Honda use certified parts for service?
Our technicians are highly trained and use certified parts from the manufacturer. You can ask at check-in which parts a repair will use.
How South Pointe Honda runs express lanes with no appointment needed
A service visit at South Pointe Honda is judged on what customers can see: updates while the car is in, the work itself and how the visit ran. We run dedicated express service lanes that need no appointment, and our technicians are factory-trained. Our Google record is 4.6 stars across 6,344 reviews (Google, 2026).
Among our 418 most recent four- and five-star Google reviews, 100 describe the service department, and this one shows what that looks like. One customer’s visit shows the advisor and the technician working together. In a June 2026 Google review, Jack T. wrote: “Deena was absolutely WONDERFUL to work with today! She is a keeper!! The tech got me taken care of and I am actually looking forward to going back in 3 weeks to get some more work done. That never happens, right??? But, it was a really pleasant experience. They always take good care of me and my CRV.”
A second customer describes the same process from start to finish, booking included. In a June 2026 Google review, Nikki L. wrote: “Great experience with the service department! The entire process is seamless, from booking an appt online to checking out. Matthew was great to work with. Hekept me in the loop during my appt. Highly recommend.”
For an owner in south Tulsa, the way to start is the one these customers used. Book online, or drive in to the express lane at 9124 S Memorial Dr for routine work that needs no appointment.
South Pointe Honda runs the express lanes and the factory-trained service team that Tulsa customers describe in their own words. Book online or come in to 9124 S Memorial Dr for routine work with no appointment needed.
South Pointe Honda answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Tulsa showroom, or call (918) 496-7833.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact South Pointe Honda for complete details regarding current vehicle inventory, pricing, and equipment.
