Customer Testimonials
I went to South Pointe Honda to look for and buy a new car. Every employee was very knowledgeable and helpful.
The process was quick and easy. Got there 1130 all papers signed and ready to leave by 130.
The company’s service is excellent based on my several visits not just this last one. The staff, however, were better or may be were trained in a better way.
Advertises that you can purchase vehicle online. Called up to start the process and was told they don't actually honor that.
Good and fair price for a full synthetic oil change. The waiting room is nice.
I had an extensive issue with my vehicle and it was in the shop for several days. They kept me apprised of what was happening and gave me a loaner car.
Excellent sales staff with knowledgeable and friendly people. I had done all the research I needed on what car to buy. I had bought a car there before and was impressed then and enjoyed what can be a stressful both times. I would recommend South Pointe Honda to any of my friends for their car needs, new or used.
It wants me to write a matter of 15 words. Have absolutely nothing negative to say about this dealership and how are car purchase was handled.
We have trusted them to service our last 4 vehicles over the last 15 years
AJ was awesome. She was friendly & thorough. She’s a great asset to the service bay.
AJ was great, she really took the time and checked in often to update on progress. Being there with my young son this was comforting.
I enjoyed my experience. It’s been 15 years since I bought a car and never bought new. Very helpful and informative.
I really enjoyed my buying experience with South Pointe. The atmosphere was just right, not pushy or overwhelming and the environment was relaxed and people helpful and friendly. This was the second Honda dealership I had been to and the first one felt like a big box store, impersonal and in a hurry to make a sale, just disingenuous. I was expecting then same and was presently surprised that SP Honda's atmosphere didnt give off that vibe. Joe and Jordan were great to work with and Joe quickly got on finding me accessories I wanted that were not originally ... Read More DealerRater - May 3, 2025
Service rep did a great job making a bad situation mediocre. Service techs are incompetent. Overfilled my oil change twice! I won’t be going back.
The folks here went above and beyond to help us get in the vehicle we had in mind. Hats off to Jake for helping the process flow smoothly and quickly!
Service Advisor Alice W is outstanding! Most personable and knowledgeable ever! Will ask for her specifically.
I enjoyed working with my salesman. Very knowledgeable, explained things well and offered advice on things.
The best part of this experience was AJ the attendant who took care of me at the front desk in auto repair. She was fantastic. The people in the parts department misled me to buy a part they had already ordered for me so I had to get a manager to make it right and get my money back. They did finally do that with some resistance to pay for something THEIR shop guy had me buy.
Everyone I came in contact with was super friendly. Matt was very knowledgeable. He help put me at ease explaining in detail what was needed and completed with the service of my car.
Great service and very friendly staff. I've taken my car here twice now, and may not go anywhere else. Terrific facilities, clean, organized, and great
Waited for the car to be worked on. All went well. I really enjoyed the popcorn and hot chocolate.
My experience was fantastic. Gab is a great advisor and the mechanics are top rate.
Very good did everything the right way the first time and washed the car thanks
Efficient, friendly and waiting area very nice and comfy. The rep I dealt with was awesome
Very pleased with the level of service. Met every expectation. Thorough and detailed with communications.
I purchased my vehicle from this dealership and they have performed all the maintenance. Service advisors are very helpful and Rachel kept me informed of the status of the work. Happy customer.
This dealership is very helpful and efficient.. I would recommend this dealership to family and friends.
Everything was great I have no complaints . Everyone was nice and professional. It was done in a timely manner. I felt comfortable there. I plan on returning.
South Pointe Honda is always efficient and provides good quality work. An estimated four hour wait for several services quickly turns into two hours.
South point had the car I wanted in stock, identified it right away from my description of what I wanted, and price the car reasonably.
I've had Honda autos since 1978 & they were best to deal with of all.
Dissatisfied with charges! Said no charge and under warranty and then charged $800. Would not come back for services!
Excellent selection and pricing. Very professional, no pressure and very informative. Willing to go the extra mile to meet my needs
Purchased my used car from here and brought it in today for its first maintenance service and it was overall a great experience! The service technician that worked on my vehicle was very nice and professional, they only did what I asked for and weren’t pushy about the recommended services like I’ve experienced with other places. He even listed out which suggested services would be higher priority than others from a financial perspective which was very appreciated!
Great service. Pleasant atmosphere. My representative, Rachel, was very helpful and easy to work with.
James, Joel and Austin were awesome and made leasing our new 2025 CRV super easy. Top to bottom best car buying experience my wife and I have had.
They got my car done in a timely manner and gave me a quick inspection on what all needs to be done, Very professional people aswell.
Always get everything done that I need and give me a good heads up of upcoming services. The advisors are always nice and respectful.
I think the agency does a really good job overall. However, I have had my car in twice to have them fix a recall problem. When I made my appointment for today I informed them that I needed to have the recall problem fixed.
Later in the day I get a notice that they don’t have that particular part—again. They said they were focusing on the Acuras!! When I asked how I was to know when to bring the car in for this recall problem, I was told I just needed to keep checking with them to see ... Read More DealerRater - Apr 18, 2025
Our salesman Jay was very helpful and polite, contacted us as soon as our car was ready, and provided a very smooth transaction of the vehicle.
Ryan was very helpful and informative on the issues we had with our Odyssey. He went above and beyond to make sure we were taken care of.
Service department was quick and friendly. Rachel Mitchell walked me through what was going to be performed on my car. She was friendly and professional.
Christopher Buck and Zachary Ammons were both very friendly and courteous, and they provided excellent service.
The sales person was very nice. But the car did not start after I drove it. They said it was out of gas. They kept it for the weekend, were suppose to get it to me on Monday. It was suppose to be detailed which it wasn't. They didn't get the car to until Wednesday. They gave me a 10 day tag which started the day I bought it but because I didn't get it until the next Wednesday it was already half gone. Had not driven it even 100 miles the check engine light came on and then ... Read More DealerRater - Apr 15, 2025
The service rep that helped us today was awesome. He went over the repair bill in detail and helped us save money on the oil change. He brought our car to us as well, appreciate his service standard!
Dealership made the experience easy, quick, and hassle-free. They answered all the questions I had.
I was very satisfied with the results of my purchase and with the professional attitude of all the employees that I had met and I would recommend South Point Honda to anyone interested in purchasing a new or used vehicle from them.
Jake was very helpful in finding a good vehicle for starting a family a staying within our budget. Great help and knowledge from everyone that spoke to us.
First time customer for an oil change. Made an appt for 9am, was told service would take 2 hours. It took almost 5 hours! I sat there for 10 mintues when
I first arrived waiting for someone to address me. No one called me to let me know my vehicle was ready. I called to check status and was told service advisor would call me and never did. I had to call a 2nd time before being told it was ready. I paid for tire rotation and they didn't put air back in nor reset TPMS system which is supposed to be ... Read More Google - Apr 9, 2025
I have had to take my vehicle in multiple times to fix the AC, and each time the customer service was great. After talking with Gabe this trip, it was determined to be a warranty issue that South Pointe fixed at no charge to me. They do the right thing, and they have always been easy to talk to. We only use them for our service!
Service Advisor, Matt Fazen, was awesome. All of the staff were super friendly and helpful, but Matt went above and beyond. The facility was nice, clean and well organized. I will recommend South Pointe Honda to all of my family and friends.Thank you.
Rachel Mitchell was very helpful with my car maintance. She very easy to deal with. I will be contacting her for assistance with my 2014 ridgeline in the future.
With an appointment for a service call, in the evening nothing was done as promised.
The service staff are absolutely amazing! And the technicians are thorough and fair! Enjoyed working with Wyatt and Matt but all staff appeared to have same genuine care for all their customers.
Excellent customer service! Beyond my expectations! Good Customer service is so hard to find these days. They were extremely busy, but all the staff were friendly and helpful. My car was done in a timely manner and when they promised it would be done. They even arranged a ride for me so I didn’t have to sit at the dealership while waiting for my car. Instead I was able to get some shopping done! Very pleased!
They have a very friendly staff, and have always gotten good service from them. I always take my Honda here fo maintenance.
April cared about providing a great customer experience and I love my 2017 Honda accord
Service was quick, facilities were well maintained and staff was friendly. It was reasonably priced with coupon.
Beautiful facility. Nice folks. Strong effort to add extra repair work to bill, but overall a pleasant experience.
Good service. Finished when promised. Easy check in and check out. Appreciate Rachel’s support and communication.
We had a great experience. Russ was awesome! Love our new Pilot. We were very pleased with Southpointe
From the front door to the back with finance, our experience was exceptional. Jay took really good care of us and allowed us to fully experience the car we eventually purchased. I will go back for my next car here!
Very good experience Through the whole process. Will recommend the dealership to friends and family.
Excellent work and done on a timely basis. Appreciated the communication and friendly service too.
Very good customer service worked with us to get to the payment we could live with and still get the car we wanted very patient and friendly no pressure only great service !
Very good customer service worked with us to get to the payment we could live with and still get the car we wanted very patient and friendly no pressure only great service !
Easy to work with it was my first solo car purchase wish they had walked me through it a little better but was just handed everything including numbers not much discussion.
Really disappointed! Bought a brand new car and then drove it home to find damage to vehicle that South Pointe is refusing to fix. It's a brand new model with 11 miles on it. Lovely experience with car salesmen and finance dept Terrible experience with South Pointe Honda managers they lack any integrity and tarnish the Honda name.
Took my car to get fix and lady named April helped us gettin it fix. She very friendly an had good communication with me with my car. She took care of situation very professional
They listen and do good work quickly. People are personable and knowledgeable. I highly recommend them.
Efficient, informative, friendly, professional. AJ was awesome. Communication while car was in the shop was stellar.
I just took my Honda Pilot back to my Dealership, South Pointe Honda in Tulsa, OK. I was helped by Service Advisor, April Widener. April helped me as soon as I walked in and was very efficient. I had a couple of questions other than the oil change that I had the appointment for. She went to work immediately and answered all my questions. All of the work on my Pilot was done in a timely manner. I would highly recommend South Pointe Honda to anyone and especially Service Advisor, April Widener.
Easy to work with and extremely professional. Dealership was packed when I went in. That says a lot
Every one was very nice and listened to exactly what we wanted. We would go back to this dealership again.
Good prompt customer service for routine maintenance. Wyatt did an excellent job taken care of our needs
Great prices, quick service, and friendly service advisors made this maintenance job easy. I'll get all my service there from now on.
Pulled in a few minutes before my service appt, and no one met me. Had to find someone inside. Finally got help. No one checked on us for over an hour and a half, before an admin in sales asked if anyone had come and met with us. She tried to track down the service dept manager. She said he would meet with us, but never came. Approved services over my phone because no one came and talked to me, then after 3 and a half hours my van was done. We got in, and the very issue that brought us ... Read More DealerRater - Mar 22, 2025
Five star service!! Thank you for your hard work!! Much appreciated homies!!! Have a great day!!
Southpoint Honda Customer Service Representatives are always friendly and professional. If you have any questions about maintenance on your Honda (I have a CRV EXL AWD), your questions are always answered so you can make an informed decision. I am a Viet Nam Veteran and a senior citizen so I am glad Honda does send me discount coupons for various car services. I only have one car at home so I usually wait during the services to be completed. The customer waiting area has comfortable chairs, free beverages, morning doughnuts. You can watch TV or use complementary computers to check ... Read More DealerRater - Mar 18, 2025
Friendly check in. There for only an oil change and had an appointment. I was informed that they were two or more hours behind. Not good news to start out. I decided to stay because I live over an hr away. Two hours later they finished. Checked the dipstick to make sure it was clean oil. Seems good. Probably will return in the future but not on Saturday. Great price! St Patrick’s day special.
Never had any communication from the tech or service advisor about the service recommendations on my vehicle. Didn’t appreciate the footprint on the floor carpet. Hopefully the car wash will be operational the next time I come in. This was the third time in a row it was not working.
Took my car for a full work up service. Communication was super tough. 12 phone calls back and forth over a 3 hr period of trying to figure out where my “courtesy ride” was. The system seemed to be having issues which I totally understand. What I don’t understand is why I could never get the service department to answer during all of this and why when they’d say they’d call me right they never would.
They worked with me in the end by bringing the car to me which I appreciate. Sophie in sales was the nicest person ... Read More DealerRater - Mar 16, 2025
Every service advisor and tech had high professionalism. Very knowledgeable in the craft. If the time alloted was going to be longer then anticipated, notified immediately with a reasonable explanation and a way to help.
Came in for a recall and an oil change. Also technician recommended a transmission fluid drain for 50 k service. Everything else in good shape.
Very friendly. Attentive, helpful,pleasant staff. Make you feel welcomed and comfortable. Not pushy when trying to sell a car
Gavin was patient with me and understood my preferences/demands and met them. This was the most pleasant car-buying experience I've ever had.
April Widener was fantastic. She explained everything very well. They repaired my AC and my backup camera. While there waiting for the camera part. April explained how I was due for a Transmission service and Brake fluid service. She went over the reasons for the services and it made since. So I had South Pointe do those as well. All in all a perfect experience. Thank you again April.
Great customer service! Work done correctly and quickly. Attentive and professional staff. I would recommend them!
They were courteous and answered all our questions. They checked on us with information about our car’s progress and anything additional that needed to be done!
A Friendly knowledgeable staff. Special Shout out to Austin who made the process stress free.
Service was completed in satisfactory time frame. Advisor April went above and beyond to make sure we were satisfied
The process was super quick and easy! I’m very happy with my decision to purchase a car from South Pointe Honda!
Very straight forward and welcoming environment! My salesman was amazing and I’m loving my new vehicle!
Easy drop off and it was done in good time, work was excellent and efficient.
The customer service from Wayne was fantastic Buck is always a joy as well. My car was serviced quickly and I was able to work in the lobby.
My experience with South Point Honda has always been a great one. The service is always friendly and speedy
Courteous, friendly, prompt in taking care of serviceexcellent service, listens to what customer thinks is wrong with vehicle
Took 3 trips to get my car serviced because they couldn’t get themselves figured out how to get me a loaner. I also request that I get an oil change while it’s in the shop. I call back the day they say it’s ready for pickup to ensure the oil was changed. “Yep, changed the oil” they said. Oil was NOT changed. So now I get the inconvenience of scheduling that to be done elsewhere. Such a waste of my time and gas.
Excellent service as always, oil chg , tires rotated, all fluids topped off and inspection. Was in and out within an hour. Gabriel sent a video message of what they’re doing and what they recommend that you might need, he also saved me a few dollars with a coupon ! Would recommend anyone with a Honda to ask for Gabriel.
Great Service. Accomplished all that was required in a reasonable amount of time. Full explanation if recall evaluation. Good Job!